Complaints | General Authority for Precious Metals

Complaints system

Please read the rules and terms before starting

The complainant bears legal responsibility for the accuracy of the information submitted; false information may lead to rejection or legal action.

Citizens may file a formal complaint with the Precious Metals Authority regarding any action or service within the Authority's remit.

The complaint must be based on accurate information and include a clear description of the issue with relevant details.

The Authority will process complaints per its approved procedures and notify the complainant once an official response is available.

I agree to the rules stated above

Choose how to submit your complaint

IdentifiedSubmit with your full personal details AnonymousSubmit without disclosing your identity

All submitter details are required. If you're signed in, they'll be filled in automatically and you can edit them.

First Name *

Father's name *

Last Name *

National ID *

Birth date *

Phone number *

+963

Email *

Describe your complaint and attach supporting files if needed

Region

Attach supporting files (optional)

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PDF, DOC, DOCX, JPG, PNG — up to 5 files, 10MB max each

Complaint details *

Please enter at least 10 characters.

This complaint relates to a previous one